EULA and Terms of Use

Effective date

May 26, 2026

These terms apply to Blaine Heffron Consulting, operated by Blaine Heffron. If a signed agreement, statement of work, NDA, data processing agreement, vendor authorization, or order form applies to a client engagement, that written agreement controls where it conflicts with these terms.

By using a dashboard, automation, connector, website, or related service, you agree to these terms.
If you use the service for a company or client, you represent that you are authorized to bind that organization.
Do not use the service if you are not authorized or do not agree to these terms.

License

Client users receive a limited internal-use right

During an active engagement, authorized users may access the relevant dashboard, automation, connector, or tool for the client's internal business operations.
The license is limited, revocable, non-exclusive, non-transferable, and subject to payment, access, security, and acceptable-use requirements.
Blaine Heffron Consulting retains ownership of reusable automation tooling, platform code, integrations, prompts, agents, workflow templates, monitoring, deployment tooling, methods, and pre-existing intellectual property.
Clients retain their business data, confidential materials, customer records, vendor records, product data, and other client-provided materials, subject to the applicable written agreement.

Client responsibilities

Connected systems require authorized access and accurate instructions

Maintain authority to connect each third-party account, including accounting, payment, ecommerce, CRM, workspace, shipping, analytics, support, and database services.
Provide accurate project instructions, access decisions, approval rules, scope priorities, and feedback on confusing screens, incorrect assumptions, missing fields, and workflow errors.
Share secrets, OAuth credentials, API keys, refresh tokens, and client secrets only through secure channels approved for the engagement, not ordinary email.
Comply with third-party provider terms, privacy obligations, employment obligations, industry rules, and laws that apply to the client's business and data.

Automation controls

Sensitive actions require human approval unless separately authorized

Dashboards and automations may prepare drafts, summaries, recommendations, reconciliations, queues, and operational reports. Customer-facing, public marketing, financial, destructive, fulfillment-affecting, inventory-affecting, claim-submission, or external-provider write actions are disabled, draft-only, or human-approved unless a narrower written authorization enables a specific automation rule.

Users are responsible for reviewing outputs before relying on them for business decisions. The services may contain errors, stale source data, provider outages, incomplete records, API failures, or inaccurate AI-assisted outputs.

Default posture

Approval gates for sensitive writes.
Read-only or reconciliation mode before active syncs.
Audit records and operational evidence where practical.
Fail-closed behavior for missing access or unsafe states.

Third-party services

Provider accounts and costs remain separate

Third-party platforms, APIs, hosting, databases, storage, monitoring, email, LLM/API services, payment processors, and connected business systems are governed by their own terms.
Clients are responsible for approved third-party costs needed for a project unless a written agreement says otherwise. Costs may be paid directly by the client or reimbursed as pass-through costs.
Blaine Heffron Consulting is not responsible for third-party outages, account suspensions, API changes, missing scopes, revoked access, rate limits, pricing changes, or provider policy decisions.
Connected services may be disconnected, degraded, or removed if credentials are revoked, unsafe, unauthorized, unavailable, or no longer needed.

Restrictions

Use the services only for authorized business purposes

Do not reverse engineer, resell, sublicense, copy, scrape, overload, attack, or bypass access controls for any dashboard, connector, or automation.
Do not share credentials, impersonate another user, connect accounts you do not control, upload unlawful data, or use the service to violate provider terms.
Do not use the service for regulated, safety-critical, employment, credit, housing, healthcare, legal, tax, or financial-advice decisions unless a written agreement specifically covers that use.
Do not remove copyright, confidentiality, audit, attribution, security, or access-control notices.

Confidentiality and security

Project data should stay in the agreed trust boundary

Each party will protect confidential information using reasonable care and any stricter obligations in a signed NDA or written agreement.
Blaine Heffron Consulting will use reasonable administrative, technical, and operational safeguards for credentials, tokens, client data, logs, and deployment configuration.
No internet-connected system, AI system, third-party API, or automation workflow is guaranteed to be error-free, uninterrupted, perfectly secure, or permanently available.
Upon termination, access may be revoked and data may be returned, deleted, retained, or certified according to the applicable agreement, legal obligations, backup cycles, and security records.

Disclaimers

Services are provided without broad guarantees

The services are provided "as is" and "as available" to the fullest extent permitted by law.
Blaine Heffron Consulting disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free results.
To the fullest extent permitted by law, Blaine Heffron Consulting will not be liable for indirect, incidental, special, consequential, exemplary, punitive, lost-profit, lost-revenue, lost-data, or business-interruption damages.
Unless a written agreement says otherwise, total liability for claims relating to the services is limited to the amount paid to Blaine Heffron Consulting for the affected service in the three months before the event giving rise to the claim.

Changes and law

Written client agreements remain the main source of truth

Blaine Heffron Consulting may update these terms by posting a revised version with a new effective date.
Continued use after an update means acceptance of the updated terms, subject to any signed agreement that controls a client engagement.
Unless a written agreement says otherwise, these terms are governed by the laws of South Carolina, without regard to conflict-of-law rules.
Questions about these terms should be sent to blaine@blaineheffron.com.