Charleston, SC
AI automation consulting for Charleston businesses with too much manual follow-up.
I work with Charleston-area operators who want the useful parts of AI without handing customer work to a black box. The work starts with the process, not the model.
Good fit
Where local teams usually feel it
- Service leads come from several places and nobody has a clean intake view.
- A small team is doing too much customer follow-up by memory.
- The owner wants better reporting without another weekly spreadsheet ritual.
- The business needs local support from someone who can sit with the workflow.
Approach
How I keep AI in its lane
- Review the current tools and the workarounds people actually use.
- Pick a workflow with a clear business outcome.
- Use AI for drafting, routing, summarizing, or flagging, not unreviewed decisions.
- Build the dashboard or automation around how the team already works.
Example
Common Charleston starting point
For a local service business, the useful build is often lead response: the inquiry is captured, someone owns it, the reply is drafted, and the owner can see what is stale without asking around.
What I would measure first
- First-response time
- Booked calls or estimates
- Follow-up completion
- Owner time spent asking for updates
Book a workflow audit
If you are local, the easiest start is a short workflow audit. We look at the handoff, the tools, and whether automation is worth the effort.
Book a workflow audit